Communicating for > Change + capability

Deep listening is my superpower and I hear connections and subtext that is often highly valued by leaders and organisations.

This is why change management and internal communications programs tend to find me. I’ve supported change and capability uplift initiatives in the tech space for The Commonwealth Bank, Defence Housing Australia, Transport for NSW, Queensland Department of Transport and Main Roads, Geoscience Australia and Cambridge software company Third Light. From CEO speeches to support tech docs, rich change comms should always sing from the same songbook.

Campaign: Recordkeeping basics

Awareness content for the Queensland Department of Transport and Main Roads Information Management Program

Diagram of a hierarchical structure with wooden blocks connected by black lines, representing a system or process, on a blue background.
Educational infographic about G-Drive, showing a diagram with wooden cubes connected by black lines on a blue background.

Teaching new tools: Introducing Chorus

Instructional docs for Cambridge software brand, Third Light

A digital guide page for Third Light's 'Quick Start Guide: Chorus for Beginners,' showing steps for searching files, with a screenshot of file search interface, numbered instructions, and sample images of strawberries.
A guide for sharing a folder internally on Chorus for beginners, with instructions, screenshots, and numbered steps.

Uplifting capability: In the Comms Kitchen

Internal communications capacity building for leaders of the Digital Earth Australia program of Geoscience Australia

Flowchart illustrating internal, stakeholder, and external communications for project engagement, with descriptive text for each stage.
Diagram illustrating 360-degree communication for leaders, with sections labeled 'My Managers' pointing upward, 'Peers' pointing to the left, 'Stakeholders' pointing to the right, and 'My Team' pointing downward. Text boxes explain 'Communicating Up' and 'Communicating Down' strategies.
Diagram illustrating communication channels, categorized into internal, project, and external communications, with examples listed under each category.
Flowchart titled 'Cascade comms are every leader's responsibility' showing communication levels.